Shipping & Delivery Policy

Promo Degree

Shipping & Delivery Policy:

Welcome to Promo Degree. Below are our shipping and service delivery details.

1. Order Processing Time
Promo Degree takes 48 working hours to initiate the order after receiving the payment.

2. Service Delivery Time
We will start the services within 2 to 3 working days. The exact time depends on the ordered services. We aim to save your time as much as possible.

3. Requesting Changes After Service Delivery Yes, you can request changes, but it depends on the type of changes required. Minor changes such as content updates, price modifications, or image replacements will be handled for a limited number of times.

4. Billing Acknowledgment & Confirmation After making the payment, you will receive a complete billing invoice on the registered email provided by you.

5. Service Delay & Customer Support We always strive to deliver the best service to our valued clients. In case of delays due to holidays or special occasions, we request customers to wait and cooperate. If there is a delay on working days, you can directly raise a complaint via email at support@promodegree.com. You will receive a response within 2 working days with the status of your order and expected delivery time.